What's the shipping way?
Regarding the small quantity order, we can send them by Fedex, DHL,SF express, UPS, the large quantity goods are shipped by ocean shipping according to client's demands.
What can you buy from us?
Humidifiers, air washer, air purifier, multi cooker.
How can we guarantee quality?
Always a pre-production sample before mass production. Always final Inspection before shipment.
Can you customized logo and packaging?
Yes, OEM/ODM/RTS are acceptable. Our design team will help you design as your requirement.
How do you ship the goods and how long does it take to arrive?
We usually ship by Ali-Logistics, DHL, UPS, Fedex, TNT, EMS, SF Express or your designated forwarder. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
How to proceed an order?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Then we arrange the production.
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
How is the guarantee? And how do you proceed the after sales service?
1 years guarantee; We will check the pictures form you any find out the problem ,then we will suggest you hoe to repair it ,and we will send the spare parts to you repair it.
What about the payment terms?
Bank Wire(T/T),Credit Card, L/C;
What's the general delivery time?
For RTS items it takes 7-20 days depends on your location. For custom items, it usually takes 30 days production.
Regular FAQS