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Q 1:Are you a manufacturer or a trade company?

A :We are the manufacturer, we offer both OED and ODM services.


Q 2::What's the scale of Kaimeng Group?

A:About 100+ employees, with 5 professional R&D team, 10 quality assurance staff. Our international sales team and manufacturing base provides all service you need.


Q 3:Can I order a sample to check the quality?

A:Yes of course! You can order one or a few set sample to check the quality.


Q 4:How do you guarantee and control quality?

A:We Stick to the quality control from ISO9001 and record every related information to make sure the data is traceable.


Q 5:Can you customized logo and packaging? 

A:Yes,OEM/ODM/RTS are acceptable.Our design team will help you design as your requirement.


Q 6:What is the standard of package? 

A:Export standard package or special package according to customer requirement.


Q 7:What's the general delivery time?

A:For RTS items it takes 3-20 days depends on your location.For custom items,please contact us to negotiate delivery time.


Q 8:How is the guarantee?And how do you proceed the after sales service?

A:1 years guarantee; We will check the pictures form you any find out the problem ,then we will suggest you hoe to repair it ,and we will send the spare parts to you repair it.


Q 9:How to proceed an order? 

A:Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Then we arrange the production.


Q 10:What about the payment terms? 

A:Bank Wire(T/T),Credit Card,L/C,you can choose the one which is convenient or effective for you!


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